Knowledge Base

Frequently Asked Questions

Everything you need to know about SmartChains installation, operation, and technology.

Booth Chains Required
▶ Competitive Advantage
FAQ 1 01-06-2022

How fast can I go with Automatic chains on?

Dusawn does not recommend traveling faster than 25 mph when chains are engaged. After all, the surface has become hazardous.

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FAQ 2 12-09-2021

How do I replace individual chain sections?

Dusawn has designed the ChainWheel to allow the user to remove 1 bolt to replace a chain section.

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FAQ 3 05-04-2022

Can I place SmartChains on non-drive axles/wheels?

Certainly, SmartChains provide traction on drive wheels as well as non-drive wheels.

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FAQ 4 09-26-2022

Are these chains difficult to install?

Not at all. We have simplified the installation — a set of box wrenches and a few socket wrenches should be sufficient.

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FAQ 5 04-01-2023

What happens if I forget the chains are engaged at high speed?

The SmartChains application provides an audible alert, informing you that your current speed is excessive with chains engaged.

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FAQ 6 07-07-2021

What makes these chains different from OnSpot, InstaChain or RotoGrip?

SmartChains are Smart. We keep the operator informed of chain status including hazardous conditions. Click the Competitive Advantage link for a detailed explanation.

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FAQ 7 11-11-2022

How much do SmartChains cost?

Dusawn has not priced SmartChains to date. However it is our intention to price SmartChains significantly less than our competitors.

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FAQ 8 08-01-2022

Do automatic chains work?

Automatic chains work. Depending on who you speak with, automatic chains work better on ice.

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FAQ 9 10-06-2022

Do automatic chains work in reverse?

Automatic chains work in reverse — same traction as if you were moving forward.

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FAQ 10 10-10-2022

AWD vehicle — front or back?

Front.

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FAQ 11 02-08-2023

How long do automatic chains last?

Typically automatic chains last longer because they are normally engaged only when needed.

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FAQ 12 06-06-2020

Can I run the SmartChain app on my iPhone?

Currently SmartChains are only available on Android devices. An iPhone interface will be available in the near future.

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FAQ 13 02-05-2024

Where can I buy SmartChains?

Currently SmartChains are not available to the public. We are pursuing distribution with a traction device organization.

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